Refund policy

Return and Refund

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

• To start a return, you can contact us at [stylemite@gmail.com]. Please fill in your order number and the return reason to submit the return request. Please allow 3 – 5 working days for your return to be authorized. Returns must be packed and shipped within 7 business days after our Stylemite's authorizes the return. If you do not ship your return package within this time frame and provide us the tracking number, we will regard your return request as cancelled. Returned items must be in their original packaging and condition (unopened, unused,unmarked and not disfigured). Incomplete returns may be refused or disregarded. Items sent back to us without first requesting a return will not be accepted.
• Please note that returns will need to be sent to the following addres. Refunds for return can be processed after arriving at our warehouse. All returns must be sent back to our designated return center unauthorized returns may be refused or disregarded. Stylemite is not responsible for items lost during return shipping. Unfortunately, we cannot accept returns on sale items or gift cards.
• All exchange & returns are subject to validation and approval at stylemite's discretion and possible to reject any change requests without prior notice. We do not offer refunds or returns in cases involving allergic reactions or adverse skin conditions due to products that we sell.
• If we find that your returned items are defective or wrong items, we will gladly refund the return shipping cost to you. However, we will not be able to arrange return shipping refunds for change of mind, samples, free gifts. Please note return shipping is responsibility of the purchaser (When returning an item, the purchaser must contact the courier service directly to send it and the return shipping cost should be paid by the purchaser. the original shipping fees paid are non-refundable. Also, refused shipments will not be refunded.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at [stylemite@gmail.com].